Network Monitoring and Alerting
What happens when your network goes down?

E-commerce stops. Email communication stops. File sharing stops. Internet access stops. Business stops. The phone starts ringing. And you wade through logs and files and network rooms and closets to find and fix the problem.

Proactive Network Management
InterMapper® shows you potential network problems before end-users suffer downtime or degraded performance. SNMP probes discover and query elements across your distributed network - whether it spans several rooms, a building, an office park, or distributed locations. Synthetic transactions test critical applications and alert you to email, web, or directory server problems.

Integrated Network Views and Statistics
With InterMapper, you'll see your network like never before. Active maps give a visual, real-time view of traffic flows through and between network elements and links. Status Windows, Strip Charts, and Device Lists provide easy access to critical network data (traffic, errors, utilization and outage information) simplifying problem diagnosis and device maintenance.

InterMapper Features
InterMapper includes a number of major network monitoring and alerting features, listed below. To see these features in action, watch the Introducing InterMapper video.

If you're already familiar with InterMapper, read What's New? to learn about new features in the 4.5 release or watch the What's New Video.

Mapped Monitoring (Network Maps)
Network maps provide at-a-glance views of device status and real-time traffic flow. more details...

• color-coding shows elements that are slow or having problems
• intuitive animation depicts traffic flows
• maps show interconnections between elements
• network elements appear in physical or geographic locations
• status badges indicate severity level (down, alarm, warning, critical)
• multiple views highlight device details, interconnections, and staff assignments
• map "slideshow" rotates at user-defined interval
• maps are continually saved (every minute or so) to prevent data loss

Easy Data Charting (Strip Charts)
Strip Charts graph the performance of a network element or connection.

• network data includes percent utilization, error counts, packet and byte counts, etc
• router and server data includes link, temperature, CPU/memory utilization, etc.
• charts present day, week, month, and year intervals
• graphs generated by clicking on mapped element or connection.

Detailed, Real-Time Reports (Status Windows)
Status Windows quickly display data collected from the network.

• Interface Status Windows detail transmit and receive statistics for that interface, utilization rates, and the device's name, link type, description, status, and IP and MAC address
• Device Status Windows display DNS name and IP address, uptime, availability, packet loss statistics (if relevant) round trip time, and many other device-specific data values
• Status windows appear when you click and hold the mouse button on a mapped element or connection and disappear when the mouse is released
• windows “tear off” for persistent viewing

Data Export/Import
Take advantage of outside data sources (device information, latitude/longitude data) to describe and position network devices. Share InterMapper data with other network monitoring tools.

• import customer information as you acquire new customers
• simple import process reads tab-delimited, CSV, or XML files containing customer information (IP address, name, equipment type, and latitude and longitude.)
• export data in CSV format.
• export a list of maps and their associated status and/or a list of device interfaces.

Sub-Map Detail
Smaller geographies and more detailed portions of your network are viewed by “drilling down” (clicking on) from top-level network maps.

• icons on top-level map can show state of most serious condition on a sub-map
• sub-maps can be hosted on a remote InterMapper server
• access controlled by username and password or IP address restrictions
• submaps work across direct IP connections and VPNs and through firewalls (through a user-selected port) to allow viewing via browser without exposing network details to the broader Internet

Highly Scalable
Rather than poll thousands of devices from a single server, InterMapper servers can be placed at strategic locations on your network. InterMapper hosts sub-maps at remote locations and accesses that data at a central location to scale easily from single-building LANs to multi-national WANs.

• most monitoring traffic remains local to site to reduce network traffic
• access can be granted/denied to branch office staff
• central office staff can access submaps directly or by drilling down on top-level maps
• remote InterMapper servers may be configured from central location
• remote data is firewall protected, user-selected firewall port provides secure data access with SSL encryption

Multiple Notification Options
One or more network managers can be alerted to network problems.

• alerting methods include sounds, email messages, pages, SNMP traps to selected receivers, WinPopup messages, and syslog notification
• notification schedules (time of day, weekend only) can vary by individual
• time delay options minimize “nuisance” alarms
• escalation options help track unresolved issues (page when server goes down, second page if it remains down for two minutes, third page if it remains down longer, etc.)
• command-line notifications provoke action in response to failure

Individual and Group Accounts
Accounts allow or restrict access to network maps and data.

• user and group accounts supported
• read/write, read only, or no access is set on a map by map basis
• administrator users have full access to maps, configuration settings and options

Polling Behavior Control
Set data collection options

• ignore "outages" that are triggered by desktops that have been shut off or laptops that have been disconnected
• automatically reprobe (or don't probe) devices every 12 hours

Data Gathering for Hundreds of Network Elements
InterMapper employs a variety of highly reliable methods for discovering and reporting on your networked equipment.

• Any device with an IP address can be pinged
• Traffic on Routers and switches can be monitored using versions SNMPv1, SNMPv2c, or SNMPv3
• Nearly 100 built-in probes can test the health and performance of various kinds of servers, routers, switches, UPSs, environmental monitors and other networked equipment.
• Synthetic transactions test mail, web, and directory servers from over 50 vendors
• Windows NT services are monitored directly
• Host resource probe monitors CPU and disk activity as well as free space on drives.
• LDAP and LDAP-SSL probes support an optional password when binding, allow you to specify an alternate search field, and can trigger an alarm if an insufficient number of records are returned
• Custom probes can be created to test TCP or SNMP-speaking devices
• Command line probes test devices using a program or script. Pre-written Nagios™ and Big Brother™ plug-ins/scripts can be used as command line probes.

Rapid Time to Value
Install InterMapper and begin viewing your network in hours – not days, weeks, or months.

Quick Installation, Quick Returns
Easy to install and easy to use, InterMapper will be monitoring and displaying your network in just hours - instead of days, weeks ... or months. There are no agents to deploy and manage.

InterMapper® is available for Windows NT/2000/XP/2003, Macintosh OS X, as well as Solaris (SPARC and x86), Linux (RedHat, SuSE, Mandrake, Debian), and FreeBSD.

Note: No refunds of software license sales after license key has been issued.